Step 1: Complete administrative processes
- Provide maviance with your administrative documents
- Sign the NDA and contract with maviance
- Pay Integration Fee
- Maviance provides you the e-nkap documentation
Step 2: Merchant registers and integrates e-nkap
- Register on the e-nkap merchant portal
- Maviance activates the merchant's account after verification
- Once Activated, e-nkap sends confirmation email to merchant
- Merchant creates a website and integrates e-nkap for processing payments from customers
Step 3: A purchase is made
- A customer makes payment using any of the supported payment methods via e-nkap.
Step 4: Payment reflects to the merchant
- e-nkap processes the payment
- The paid amount is held in a trust account at the bank.
- A trust account means that e-nkap does not have access to the money in the bank
Step 5: Notifications sent
- Notifications are sent to the merchant and the Customer with a summary of the transaction and the payment status.
- e-nkap has 24/7 customer service in case of any queries.
Step 6: Status is updated
- The merchant can track all transactions and payment status by logging in to his merchant portal.
Step 7: Payment settled
- The merchant request for payout on e-nkap from the merchant portal
- Notification of payout request is sent to maviance
- Maviance approves and processes the payout request accordingly. The payout frequency is agreed with the merchant (Weekly, Monthly)